May 3, 2017

Cancellations

Cancellation Policy:
You can reschedule any tour without penalty if done 48 hours prior to tour time. Late arrivals and no shows are nonrefundable. This is applicable to any tour participant that fails to arrive, or arrives after the tour begins.

Weather Policy:

We operate in all weather conditions. There will be no refunds due to weather conditions unless Urban Crawls cancels the tour due to safety reasons, in which case we will call you no later than three hours prior to your scheduled tour time. If you have to cancel due to an emergency, please call us at (571) 721-9845 or send us an email at info@urbancrawls.com.

We give our tours rain or shine. There will be no refunds due to weather conditions unless Urban Crawls cancels the tour due to safety concerns, in which case we will call you no later than three hours prior to your scheduled tour time.

If you have to cancel due to an emergency, please call us at (571) 721-9845 or send us an email at info@urbancrawls.com.